Many organizations have implemented processes and tools to collect data to facilitate informed decision-making. Often, they will seek out best practices and measures to assist in decision-making or rely on technology to guide their basis. In many cases, however, these same organizations approach a gap in tactical deployment and in the ability to draw a connection to the follow-up or pre-emptive actions required to derive value from assets. We'll review the processes for establishing a framework for alignment and priority setting while looking at the techniques used for resiliency and risk management using a technology-agnostic approach. We'll review potential data sources that can be leveraged for decision-making and can reflect the needs and current state of the business environment. Additionally, we'll discuss the relationship and application to the decision-making process.
Nigel D'Souza—P.Eng.—has a career spanning private and public sector operations and corporate leadership. As the manager of corporate asset and maintenance management at the Ontario Clean Water Agency, Nigel led program development and implementation, which includes more than 450 facilities, making it the largest water and wastewater service provider in Canada. Currently, Nigel is the manager of facilities services for the Simcoe Muskoka Catholic District School Board. With more than a decade of leading asset and maintenance management practices, Nigel continues to raise awareness and recognition of this field and continues to serve on the PEMAC Board of Directors.