Lunch & Learn Webinar: Leveraging the Flexible Thinker® Methodology to Enhance Maintenance Processes and Achieve Asset Management Excellence (12pm Mountain Time)

Description:
Maintenance projects are essential to asset longevity and operational efficiency, yet many fail due to human factors, ineffective processes, and inadequate tools. This presentation explores the root causes of maintenance project failures and introduces the Flexible Thinker® Methodology as an innovative approach to mitigating these challenges.

By emphasizing workforce engagement, psychological safety, and strategic adaptability, this session will provide a fresh perspective on how organizations can achieve sustainable asset management excellence. Using expert insights, industry benchmarks, and real-world case studies, we will demonstrate how blending cutting-edge predictive solutions with a people-centric approach enhances maintenance project success rates.

This session will cover:

• The realities of maintenance project failures – Understanding their impact on asset performance, costs, and workforce morale.
• Human factors and workforce engagement – The role of ownership, psychological safety, and culture in successful maintenance projects.
• The Flexible Thinker® Model – A paradigm shift that blends creativity, flexibility, and data-driven decision-making to optimize maintenance processes.
• Business case and value proposition – How adopting innovative methodologies reduces project failure rates and maximizes asset efficiency.
• Sustaining improvements – Establishing feedback loops, continuous learning, and iterative strategies to enhance long-term maintenance success.

Presenter: Serah Sanni, Ph.D, Director of Operations, TRO Maintenance Solutions
Serah Sanni, Ph.D., is a seasoned expert in project management and currently works with a company that deals with maintenance and asset management. She brings a wealth of experience in agility, improving project performance, and leadership. With a professional background spanning agile project management and law, she has played a pivotal role in team collaboration, stakeholder management, and project success.

She holds a Ph.D. in Law and a Graduate Certificate in Project Management, along with prestigious certifications including PMP, SSM, and PSM. Over the years, Serah has successfully contributed to market expansion, client engagement, and maintenance management innovations, thereby, driving significant advancements in the industry.

Her expertise involves integrating industry-leading methodologies and tools enables her to effectively manage both human and material resources, ensuring efficient project execution and long-term asset performance.