Many maintenance & reliability staff are so busy fixing problems that they never get the chance to prevent them. In a reactive work environment, there is simply no time to spare. Root Cause Analysis (RCA) gives us an easy to implement approach to preventing failures that integrates with our current troubleshooting efforts and drives bottom line business improvement. We can make our workplaces safer by reducing the number of unexpected failures while improving our business performance through increasing our facility’s throughput and reducing the money spent on repairs – straight to the bottom line.
This presentation will cover the steps to implementing a data-driven Root Cause Analysis (RCA) program and building the business case for change, suggest an approach to implementing root cause analysis thinking, establishing a work culture that is focused on failure prevention, quantifying the cost savings, integrating RCA with existing maintenance program approaches, and realizing the business value.
Susan Lubell, P. Eng., CFAM, MMP, CAMA, is the Principal Consultant, Steppe Consulting Inc, and author of Root Cause Analysis Made Simple – Driving Bottom Line Improvements by Preventing One Failure at a Time. Susan has a keen interest in building competency and capability in others and brings over 25 years of progressive leadership experience to drive asset management, reliability, and maintenance business decisions, and to implement improvement opportunities in asset-intensive production companies. Susan is a Past-President of PEMAC Asset Management Association of Canada and currently serves as the Chair of WPiAM World Partners in Asset Management. Recently, she has been recognized as a CFAM Certified Fellow in Asset Management in 2024, and received PEMAC’s Asset Management Leadership award in 2023, and Sergio Guy award in 2020.