05 Organization & People

This presentation will describe Nova Scotia Power Inc.’s (NSPI’s) Asset Management journey – comparing the progression for our Power Production division, with that current in play in support of our Transmission, Distribution and Delivery (T&D) division. NSPI has deployed a fully-integrated, technology-enabled Asset Management approach for its Power Production fleet of assets. The journey to undertake that development was staged, with key components of the asset management approach integrated in a step-wise fashion, each building up on the other. Carefully designed visuals were used to communicate and gain asset owner (plant management and field-level) support for the initiative, and resources from the organization migrated to the centralized asset management team over time, providing centralized, fleet-level support vs. plant-level support. Over approximately 8 years, the “Asset Management Office” team grew from 3 to 10, including dedicated operational technology resources, technical subject matter experts focused on generation assets and performance, and field level support resources. Major programs were deployed such as condition-based monitoring, predictive analytics and digital Operator rounds. There was room for trial-and-error, and continuous improvement with significant field engagement. A very bottom-up approach. In 2017, the Asset Management team’s mandate expanded to include NSPI’s T&D assets. The mandate included an organizational change, which gave the Enterprise Asset Management (TEAM) division (which includes Asset Management, but also Capital Management and Planning) elevated status via Sr. Director leadership. Some resources from the T&D division of the organization changed their reporting point to the AM team “en masse”. An EAM Integration Management position was created to have consistent leadership over the integration of the asset management approach across T&D, including integration into existing Asset Performance Management systems and framework, ensuring alignment with, and building on successful work completed for Power Production. The expectation for successful transition at a higher level, with minimal bumps along the way, was very different. A very top-down approach. Each approach has its highs (“…the best of times..”, and lows (“…the worst of times…”). But while different, there are common learnings and lessons that can be applied. Each approach can be effective – and in fact has been effective for NS Power. Perhaps you are starting small…. Or perhaps you are starting big… or somewhere in between. In any case, our Tale of Two Deployments will share with you NSPI’s experiences, and share of the benefits and challenges of each.Originally presented at MainTrain 2021 

In operating large or multisite portfolios, there are significant resource constraints which result in limited or a misallocated application of financial and time investment; this in turn, provides either unanticipated or high risk results. I will guide session attendees through the process of developing a decision making model for initiative prioritization - whether it is capital works projects, maintenance activities, continuous improvement initiatives, or potentially the day to day routines already established. We will begin with the journey of defining operational context in the view of the customer, the levels of service and focus areas for maintenance teams and capital teams. It becomes challenging with fiscal constraints, and the charge to implement continuous improvement often doesn’t result in value; how do we prevent ourselves from reacting to the latest trend or quick solution? How do we identify everything that needs to happen vs everything we want to happen? Understanding where you are is key in being able to define how you get to where you want to be. However, prioritizing the purpose of what you do is paramount to focus efforts on activities which add value to not only the organization but the customer, and to form a strong culture of positive support for our people. The decision making model you use and the role as a facilitator amongst the varying stakeholders and opinions is key to achieving success.

A Joint webcast presentation by the Alberta and Fort McMurray Chapters

2020 was a very different and transformative year for all industries due to the pandemic and mining was not an exception; one of the important challenges for the Kinross’ corporate team was to provide support from the headquarters in Toronto without the capability of travelling to sites; among the different corporate functions, the Maintenance team is responsible for leading the identification; application and effective implementation of practices aiming to the continuous improvement and evolution of Maintenance in order to better position the function globally towards asset management optimization Kinross Gold is a senior gold mining company Headquartered in Toronto with a diverse portfolio of mines and projects in the United States, Brazil, Chile, Ghana, Mauritania, and Russia. The proposed paper and related presentation will explain how the Corporate Maintenance group had to adapt and evolve in order to provide meaningful support to sites in spite of the impossibility of traveling and work side by side with our site based counterparts; in particular the presentation will focus on describing: - Initial failures and struggles in the adaptation process - New streams of support that were developed to overcome the mobilization challenge - How the maintenance corporate changed for good due to the new way of working - The overall performance of the maintenance function globally - The challenges that remains and new barriers expected for the future The proposed paper is simply an effort to share our experiences with the hope that the Asset Management community globally considers these lessons and benefit from them on their own quest for excellence

There is little doubt that managing during the COVID-19 pandemic, and making plans for re-entry to the workplace, has been challenging for building professionals. The epidemic triggered a rapid shift on establishing new work protocols, the handling of facility maintenance routines, dealing with greater sanitization requirements, emergency measures, and new work behaviours. As vaccinations continue to be administered, businesses have had to develop strategies for safe and enhanced re-entry workplace procedures. During the session, a scan of the past year’s trauma and experiences will be shared from a building professional’s perspective. These experiences have strengthened and accelerated new opportunities as we rebuild an optimal workplace. The session will look at different workplace options in the new paradigm.

Focused on the HR aspect of maintenance management, this presentation will provide insight into how “asset maintenance management is about managing the people who manage assets.”We’ll look at how individuals’ confidence, competence, and validation of skills play a significant role in the overall reliability and costs of the assets we manage.

To deliver value from our assets means organizations must manage cost, performance, and risk simultaneously. In practice, this is no easy task. Are there trade-offs? Sure, but seeking to balance breeds mediocrity. Can we optimize? Yes, the aim is to achieve higher service at a lower cost and acceptable risk. The magic CPR triangle provides a simple representation of a complex dynamic system that is constantly resolving itself to produce the results the organization deserves based on how well its assets are managed, or not. Join Paul Daoust as we challenge our perceptions of the fascinating relationship between cost, performance, and risk. Together we will apply the magic CPR triangle as a basis for crucial first principles thinking leading to more, better decisions, vastly improved business plans, and higher-value business outcomes from the same assets with fewer resources.

Le Panorama de la gestion d'actifs est une initiative du GFMAM axée sur son troisième objectif à long terme, à savoir, « faciliter l’échange et l’harmonisation des connaissances et des savoir-faire en matière de maintenance et de gestion d'actifs.

2020 was a challenging year for everyone, but in our facility, we were able to sustain the site reliability through the successful implementation of Total Productive Maintenance. Total Productive Maintenance allowed us to minimize equipment downtime throughout the year through the combination of keeping equipment in its base condition and producing clear operational and maintenance triggers to catch problems before they become in-process failures. The talk will go through the initial implementation phase (pre-lockdown) and how we navigated through internal and external challenges in 2020 to sustain the TPM and Reliability activities.

Let us look at an ordinary omnipresent part of Asset Management: bolting and fastening the machinery or structure. This single vital activity turns out to be remarkably neglected with undesirable consequences for reliability. Motion Amplification®, a new technology has the capacity to show machinery and structural movements, and so naturally brings out looseness or unnatural behaviors. Fastening errors seem to be one of the most prevalent occurrences and it is therefore important to look at what we can learn and how the technology can drive improvements and uses of best practices. A variety of problems are shown, such as forgotten difficult to access bolts, rusted/corroded fasteners, improper tension, improper washers, bolt grade or size and custom modifications such as a bunch of small shims. Some of the issues can be attributed to design errors, some to lack of asset information provided, some to installation errors, lack of training and proper tools or a culture of installation and maintenance excellence. Sometimes and improvement push comes with the integration of more advanced tools, for example tools exist where the torque can be properly managed. This requires that many other items come into place, such as the missing information, correct parts, training and cultural to get the job done properly.