3.05 Maintenance Delivery

Over the last few years at Toronto Pearson Airport there has been a significant increase in the number of travellers and subsequently a number of new retail food establishments have been added to cater and meet the demand. This session will highlight the challenges of this growth and the increased strain it put on the airport's mechanical systems infrastructure causing service interruptions which affected travellers, tenants and internal operations. In this session participants will see the process Toronto Pearson underwent to assess and diagnose the problems using a Root Cause Analysis (RCA) model, and how we developed and implemented solutions.  Participants will see that the reliability initiative was not only able to identify and assist us with technology improvements but helped Toronto Pearson develop new internal standards which have propelled us to a new phase in "water sustainability". Toronto Pearson was the first airport in North America to receive the ISO 14001 certification. These initiatives will help us to meet our commitments to the environment and sustainability into the future.

Nova Scotia Power owns, operates and maintains the majority of its power production. This is in the form of thermal steam units, combustion turbines, hydro, tidal, wind and biomass. The age and complexity of the power production facilities and equipment ranges from 90 years in some hydro stations, 40 years in some steam turbines, 40 for many combustion turbines  and as new as 3 months old in our wind turbines. Like any business, the stakeholders expect cost efficient and reliable electricity supply. Technical people expect to understand the risks, operators and maintainers expect safe and trustworthy equipment.  A need to run leaner and more profitably is a challenge that a strong asset management program can support. This presentation will highlight NSPI's approach to building an asset management program in our power generation fleet. We consciously chose innovative technologies and techniques to get results and avoid the pitfalls when following the process "by the book". Finally participants will discuss what we learned along the way and will discuss how to improve as we move forward in the never ending journey of asset management.

Maintenance performance management through KPIs is often not effective because indicators are not visible or understandable at the floor level. Many companies may also not have financial resources to invest in 'high tech' display monitors in the workplace and if they do, content may not be sufficient for specific crew performance measurement and engagement.In this webcast, J.-P will review how KPIs were introduced to maintenance crews and the entire site as part of the Operational Reliability program launched at Cameco's Port Hope conversion facility through simply tools and how concepts of change management were used. See how KPIs could be used at your own organization and what kind of impact they could have.

Equipment/machinery performance is critical to deliver value for any organization. In this webcast Ramesh will describe how the asset performance and the total cost of ownership are dependent on how assets are designed. The majority of the cost of asset ownership is in the Operations & Maintenance (O&M) phase. However, the O&M costs are dependent on how assets are designed, built, installed, commissioned and operated.In this presentation Ramesh discusses the Asset's life cycle within all of these phases and demonstrates how to avoid the pitfalls during asset acquisition, design, built and installation phases to reduce the total cost of ownership for your organization's assets.

A Condition Based Maintenance (CBM) program has become a key strategy in any maintenance/reliability improvement effort. In this webcast Dharmen Dhaliah provides an overview about how value can be realized from a CBM program.Depending on the industry and the complexity of its asset a large percentage of maintenance tasks are condition-based. On-condition tasks or predictive maintenance tasks are the preferred tactics to apply when it comes to proactive maintenance. However they are not inexpensive when technologies such as vibration analysis, infrared thermography or oil analysis are required. As maintenance/reliability practitioners we fully understand the benefits of investing in a condition-based maintenance program. Our biggest challenge is how to consistently demonstrate those benefits at different level of organization to keep the program alive.

Using background from the RAMS study and the Computerized Maintenance Management System (CMMS), learn how the development a maintenance strategy is an important activity that determines the operational Availability. This presentation will show asset managers and reliability engineers the elements required for a Maintenance Strategy Development, and how to drive that strategy. You will learn how to select an effective maintenance task, as well as the risk of a static asset strategy.

This half day workshop will cover the basics of planning and scheduling but with a down to earth approach: Why some organizations fail when they deploy planning and scheduling processes and others have tremendous success? Why do a majority of planners complain they don’t have enough time to plan? We will explain what you typically need to demonstrate in order to sell the benefits of planning and scheduling to your senior management. Examine the various steps of the planning process (work Identification, planning, scheduling, work execution, close out and review) with examples coming from organizations that do perform in planning and scheduling during this workshop. As well we look at the roles and responsibilities of the maintenance planner and what are the realistic expectations for this position.

Electrical accidents, such as arc flashes occur daily; however there are ways companies and individuals can reduce the occurrence of these accidents and protect everybody concerned from the physical, financial, and statutory consequences. In this session we will discuss how the National Fire Protection Association (NFPA) regulation 70E provides a reference for facilities to meet the requirements of electrical workplace safety while regulation 70B outlines the best practices for setting up and maintaining and Electrical Preventive Maintenance (EPM) program. Hear about experience-based results and case studies that demonstrate the value realized from maintenance, reliability and asset management improvement initiatives.

Based on past experiences where over 50% of mechanical failures on Toronto Transit subway rail vehicles were related to misapplication of fasteners, this presentation is an overview of training currently provided to rail mechanics. Beginning with an explanation on application of fasteners emphasizing terminology, preload, elastic elongation and friction/lubricant, it follows with a review of experiences over the past 20 years and the resultant current best practices with respect to control of quality, hardened washers, mechanical top locknuts, lubricated installations, fatigue failures, etc. The presentation includes demonstrations using a Skidmore Wilhelm bolt tensioning machine that dramatically shows effect of lubricant on preload.

Toronto Parking Authority manages the parking lots and on street payment kiosks that belong to Toronto and North York. Their success has led to TPA taking on the management of private parking lots. The ability to monitor all of the workers (sub contractors and direct employees) progress and work status has established this organization as ‘best in class’ in their industry. Be sure to attend this session, where Peter shares the TPA story, and describes how its innovative activities can be transferable across any organization responsible for both maintenance and detailed work projects. Learn how better management of the work process can keep both internal and external resources accountable and allow your organizations work product performance to deliver more value than before.