01 Business & Organization Context

Do those that manage the performance, understand the measures?

ESG targets and reporting are becoming increasingly important. Investors and governments around the world are pushing for transparency and ever more rigorous reporting on ESG indicators. It is likely that financial regulators in North America will make ESG reporting mandatory within the next 2 years.  Many components of ESG frameworks affect asset management, and conversely good asset management can help improve an organization’s ESG scores. Think of climate change, pollution, health & safety, risk management, water use and GHG emissions to name a few.  It is therefore crucial for asset managers to understand the current frenzy around ESG reporting. Yet the ESG ecosystem can be quite baffling: there is no single definition of what ESG stands for, or what is “in” or “out”, or what reporting standard to follow.This presentation will shed some light on who does what in the ESG ecosystem, what standards and reporting options are available, and how all this will increasingly affect the way organizations make strategic decisions. Asset management has a big role to play in this context. Many asset managers have been confronted with complex, multi-stakeholder decision-making frameworks for years and are quite adept at aligning various departments to a common set of objectives. The definition of “value” in asset management often already contains many metrics that are now part of ESG reporting. We will explore how robust value frameworks can help organizations reach better decisions and improve their ESG scores – with the guidance of their asset management team!

Asset intensive companies continue to rapidly advance their thinking regarding Enterprise Asset Management – including through the influence of connected assets and remote condition monitoring. These advancements, among others, have shifted focus from reactive to predictive maintenance practices based on real time failure data. Yet, despite the direct impact that spare part availability has on timely maintenance and Asset Health, the approach to spare part management has often lagged in asset heavy industries. The disconnect between asset decisions and supporting spare parts (MRO) inventory through the Asset Management Lifecycle contributes to stock outs, obsolescence, and unplanned downtime. The objective of this paper is to introduce the concept of the MRO Lifecycle as a complementary framework to the lifecycle management of assets. And to explore how actions and decisions made at each stage of the MRO Lifecycle correlates and contributes to more robust decisions throughout the Asset Management Lifecycle. The session will also introduce how software solutions are helping uncover and drive improvements in MRO Inventory Management to enhance the quality of Asset Management decisions, encompassing spare parts and the role that availability plays in improving overall Asset Health. Drawing from more than 20 years of industry experience and leveraging examples across sectors such as food & beverage, automotive and mining, Xtivity will share approaches, solutions and results from global industry.

There is little doubt that managing during the COVID-19 pandemic, and making plans for re-entry to the workplace, has been challenging for building professionals. The epidemic triggered a rapid shift on establishing new work protocols, the handling of facility maintenance routines, dealing with greater sanitization requirements, emergency measures, and new work behaviours. As vaccinations continue to be administered, businesses have had to develop strategies for safe and enhanced re-entry workplace procedures. During the session, a scan of the past year’s trauma and experiences will be shared from a building professional’s perspective. These experiences have strengthened and accelerated new opportunities as we rebuild an optimal workplace. The session will look at different workplace options in the new paradigm.

Maintenance practices have evolved from breakdown maintenance to predictive maintenance. As maintenance practices have evolved, so have maintenance improvement programs. Each evolution added a portion of what drives maintenance value as the key element. These programs created improvements, but generally failed to achieve their full objectives. In part, this was because they focused on one driver of maintenance value and did not consider the other drivers.This presentation will describe a pragmatic approach of maintenance improvement based on the drivers of maintenance value. It will do this by exploring the drivers of maintenance value. It will then examine the maintenance practices and improvement programs such as RCM (Reliability Centered Maintenance) and TPM (Total Productive Maintenance) and identifying which driver of maintenance value they focused on. The paper will discuss why a sustainable program needs to examine all aspects of maintenance value and describe an approach that can be used to identify and implement improvements.

Written by a Certified Maintenance and Reliability Professional (CMRP) with more than three decades of experience, this resource provides proven planning and scheduling strategies that will take any maintenance organization to the next level of performance. The book resolves common industry frustration with planning and reduces the complexity of scheduling in addition to dealing with reactive maintenance. You will find coverage of estimating labor hours, setting the level of plan detail, creating practical weekly and daily schedules, kitting parts, and more, all designed to increase your workforce without hiring. Much of the text applies the timeless management principles of Dr. W. Edwards Deming and Dr. Peter F. Drucker. You will learn how you can do more proactive work when your hands are full of reactive work.  Maintenance Planning and Scheduling Handbook covers:   •The business case for the benefit of planning.   •Planning principles.   •Scheduling principles.   •Handling reactive maintenance.   •Planning a work order.   •Creating a weekly schedule.   •Daily scheduling and supervision.   •Parts and planners.   •The computer CMMS in maintenance.   •How planning works with PM, PdM, and projects.   •Controlling planning: the best KPIs KPIs for planning and overall maintenance.   •Shutdown, turnaround, overhaul, and outage management.   •Selling, organizing, analyzing, and auditing planning.           Palmers "Maintenance Planning and Scheduling Handbook" is listed a reference for Module 6 of the PEMAC  Maintenance Management Professionals (MMP) Program.

The Maintenance management Framework is intended to be used by members of the GFMAM, the Maintenance and Asset Management communities to:   Provide an overview of the discipline of maintenance management;   Provide a structure for the building of a body of knowledge for certification schemes and qualifications in maintenance management;   Provide a structure (and potentially the criteria) for assessing an organization’s maturity in maintenance management;   Provide information for maintenance management knowledge requirements for assessors and auditors;    Provide the capability to compare the products and services of the different GFMAM members related to maintenance management; andProvide a reference for future GFMAM projects.

Change at the helm often presents new opportunities, and in 2018 with Doug as the new GM of Asset Management at Sherritt’s metals refinery operation, the company proactively began the implementation of asset management strategy as part of the company’s initiative to use Operational Excellence as a spearhead to improve the organization’s performance.

How does your organization differentiate between asset management, and maintenance and reliability?

In 2010, a privately owned tissue-converting facility in New Brunswick (Irving Tissue) considered itself a well-oiled machine, being able to product 10 million cases of product annually—a huge leap forward from where it started in 1990, with 200,000 cases. The site was piloting a PMO on one of 12 production lines when a vision was pitched to the site leadership team: implementing PMO’s activities and principles on each production line would allow the site to streamline its efforts and result in increased production, with a higher product quality and fewer injuries. This pitch aligned with several of the company’s core values and allowed the leadership team to see there was still substantially more gains to be made at the facility that didn’t necessarily require capital investment, but simply changes to work processes. While this plan didn’t come to fruition, it aligned the leadership team to make reliability a focus rather than just production. This alignment paved the way for several reliability-centred improvement initiatives at the site. The cornerstone achievement of this shift toward reliability was the implementation of “Reliability Windows.” This regular cleaning (two to three times weekly), inspection, and PM task-oriented activity shared between the operations and maintenance groups helped move asset care to a joint effort, rather than just being the responsibility of the maintenance department. This initiative has been a major contributor to the site being able to produce 15 million cases in 2020 (about a 50% increase from 2010—without any additional production lines). This has been a huge advancement in ROA.                Originally presented at MainTrain September 09, 2020   Webcast  presented November 24, 2020