02 Maintenance Program Mgmt

In his book ‘Good to Great’ Jim Collins tells us that the secret to success is to have the right people in the right seats on the right bus. How many of our organizations actually achieve that? What are some of the reasons we don’t succeed? During this presentation we will see that perhaps the biggest reason we don’t succeed is simply we don’t really know what the ‘right people’ look like. We will look at how we normally determine if the people are right based on what we expect them to do as it compares to their skill sets. For example – why is it that so many College Quarter Backs or Junior A hockey players fail to make the big time and play in the NFL or NHL?Getting closer to home we will look at why many people who are put in the role of maintenance and reliability leaders continue to struggle even though they seem well suited for the job and turn out to be the wrong people in the right seats. As we look at the reasons that this happens we will look at what it is exactly that these leaders need to do, know and understand in order to succeed. We can assure you that what you’ll learn from this presentation will change how you approach filling the vacancies within your organization! We promise you that you will listen, learn and laugh!Presented at MainTrain 2017 

This webcast showcases the City of Ottawa’s journey to implement a state-of-the-art, leading edge technology solution for enterprise asset management to manage critical municipal infrastructure. Devesh Shah, a Program Manager, Asset Management Strategy ​at the ​City of Ottawa, will describes the 5-year journey, from concept to commissioning, the city’s successes, challenges and lessons learned through the implementation of IBM’s Maximo and replacement of legacy application. Learn how Ottawa’s experience of business transformation and customer service improved by integrating asset and work management systems with other corporate applications. Discover the change management strategies and process improvements that lead to develop consistency, reduce duplication of work, streamline asset management processes, improve planning and scheduling processes, provide better access to data and more opportunities to measure and forecast, and support stronger, more informed maintenance management and decision making.​

This paper was developed as a collaboration between PEMAC members at the initiative of the  GTA Chapter. The purpose of the paper is to provide maintenance and reliability professionals with the key KPI’s that should be used to measure the effectiveness and success of an RCM program. First the whitepaper will explore where and when to apply RCM.Reliability Centered Maintenance (RCM) is a rigorous risk management methodology widely used to improve the availability of physical assets by determining the optimal failure management strategies for those assets in their present or planned operating context. Because it is a resource intensive methodology it is typically used in high-risk mission-critical contexts. The failure management strategies that are output from an RCM analysis might include preventive maintenance, predictive maintenance, run-to-failure strategies, and design or operating process changes. RCM produces an array of business benefits including:  Increased reliability and availability leading to increased levels of production or service delivery capability, potentially increasing revenue  Increased levels of quality and precision,  Increased levels of compliance with environmental regulations and standards  Increased levels of safety, and  Lower operating costs. These benefits translate into increased business stability and predictability which can lead to more favorable treatment by investors, lenders and insurers, and preferred supplier status for customers. When considering or implementing a methodology like RCM, it is important to understand the circumstances for which RCM is best suited and how best to measure success should you move forward with an RCM program. The purpose of this whitepaper is to provide maintenance and reliability professionals with the key KPI’s that should be used to measure the effectiveness and success of an RCM program. First the whitepaper will explore where and when to apply RCM.

Sustaining asset performance while managing quality of production with reduced production costs is like keeping your balance while walking on a high-wire. When the market sets the sales price and the shareholders sets the net profit expectations, the only choice left is decreasing production costs. Labor-cost appears to many managers as an easy target when cutting costs. On the contrary, investing in improving the labor qualifications can result in higher efficiency and by default lower costs. The market is pushing organizations who are looking for sustaining or improving profits in this direction, including the steel industry that also faces this challenge. How do organizations select optimum production levels, minimum manpower numbers in order to sustain their productivity and profitability while maintaining a flexibility in following the market demands? The short answer is "do more for less". However, it is not an easy task. The Target is to demonstrate this situation and the analysis that has been done at Rajhisteel, where  the results are promising so far. Planning to upgrade the QMS to ISO 9001:2015 will help the organization improve and shift the focus to sustainability and effectiveness.

Organizations are under increased pressure to demonstrate due diligence in upholding H&S and protecting the environment.  With this, challenges exist in managing risk for new equipment/technology; where operating context specific maintenance requirements have not had the opportunity to be demonstrated or identified, in prioritizing future capital, and re-evaluation of the organization's risk exposure.This presentation will provide an overview of the development of the risk model, prefaced with a brief review of foundational elements which were required to implement the risk model at the Ontario Clean Water Agency.  The strategy employed uses a common matrix approach to probability and consequence of failure ranking, however, application of this approach has been defined to support rapid deployment for new infrastructure while providing an effective base for analysis.Topics covered will include establishing the end goals used for framework development and how these facilitate deployment within the agency.  This model allows the organization to support effective project identification and prioritization, while including mechanisms for continuous evolution of the method as well as the organization's asset and maintenance management program.

Operations management practitioners face several challenges in optimizing the usage of CMMS and AMS solutions. One of the critical tasks in an increasingly complex environment is ensuring that software solutions keep pace with legislative, productivity and efficiency based requirements. Participants in this session will see how operations management thinkers, among them management theorists and organizational behaviorists in particular, have introduced terms like 'big data', 'refresh' and 'disruptive management' in attempts to stimulate thinking around solution development. See how recent experiences from City of Toronto operating divisions with introducing software solutions illustrate the importance of documenting and validating specific and inter-divisional needs as 'beacons' for project management. Effective and efficient management of internal and external stakeholders requires documented artifacts that are constant throughout the project life cycle. Discover how the absence of such artifacts simply permits changes in scope, requirements and expectations.

Maintenance activities have a direct effect on the environment that surround the facility where they are executed. There are three aspects in which maintenance strategies contribute to a facility foot print in the environment: 1) Resources needed 2) Efficiency of the equipment 3) Waste introduced into the ambient as part of maintenance activities. In order to be a sustainable maintenance department, the first and third aspects must be reduced or closely controlled and aspect two should be maximized.There are a number of techniques and actions ready to help us achieve asset efficiency and reliability but the real question is, if we are willing to commit to be environmentally responsible in our maintenance activities; do we understand the environmental impact of keeping our assets reliable?Join this session for a lively conversation about how making cultural changes, all the way to adapting new technologies, organizations can start making changes that will endure economical trending, while positively impacting all our surroundings.

Assessments are used to measure the current state of a program or system against a future or ideal state. A well performed assessment with detailed documented and practical recommendations can have a significant impact on an organisation. Many organisations offer services to perform such measurements; there are likely thousands of companies who solicit and pay for these services every year globally. However for many companies, particularly small to medium sized ones, funding such services can be challenging. With the growing amount of information that is readily available on the internet, best-practices and ‘ideal state’ definitions are no longer the privy of management consultants and industry gurus. This session presents the notion of a ‘self-assessment’ and the case study of one organisation’s decision to develop its own assessment tool and program. The lessons learned and unexpected benefits as a result are also discussed.

A practical and efficient condition based maintenance (CBM) program is built of two fundamental elements-one for rotating and dynamic assets in the adopted term of a (PdM) or Predictive Maintenance program and one for static assets known as Risk Based Inspection (RBI) program. This presentation will highlight these NSPI asset management programs for monitoring the state and reporting condition based (CBM) deficiencies on our physical assets. The discussion will review the development, management, integration and day-to-day application of our PdM/RBI programs including tools and techniques for VA, IR, MCA, HEP/FAC inspections and more. Participants will also discuss the general journey to condition monitoring for equipment over the thermal fleet. NSPI consciously chose innovative vendors, technologies and techniques. The audience will learn what challenges it faced internally and externally. The differences between how the CBM programs are integrated into our business today as opposed to piecemeal prior to AM program implementation starting in 2012.

Reliability is a powerful concept that applied properly makes the difference between success and failure of installations, processes and systems; nevertheless, reliability does not need to be difficult, complex and overwhelming. Quite the opposite: reliability applications  are more likely to succeed if they are easily understood by the different levels of the organization from trades to CEO. This is achieved by explaining reliability concepts easily understood by everyone within the organization.The general objective of the workshop is to provide theory and practical guidelines to the audience for identifying and addressing reliability issues that are impacting the productivity and profitability the assets they are responsible for.The workshop will provide basic knowledge and understanding regarding the tools and methodologies available within the reliability discipline, for the design, analysis and implementation of equipment strategies to systematically improve the performance of assets.At the end of the training the assistants will be able to:- Understand the current Reliability Engineering terminology- Understand and apply reliability concepts at all levels of the organization- Understand and overcome the typical reliability paradigms- Collect the adequate data and calculate basic maintenance and reliability Metrics- Understand the different reliability methodologies and the right application framework for each one- Combine different reliability methodologies to create an effective reliability program- Understand the role that Reliability Engineering plays within the Asset Management FrameworkThe workshop is specifically designed for current or future reliability engineers, maintenance supervisors and planners with maintenance, engineering and/or operations background that desire to be involved in improving reliability, availability and maintainability of assets through the application of modern reliability methodologies and tools.