9.1 Information Systems

Quelle est l’opportunité pour les gens de maintenance dans l’Industrie 4.0 ?- Constat de la maturité de la maintenance au Québec- Rappel de vieux concepts d’ingénierie de maintenance- Survol des concepts de l’Internet des objets et de l’Industrie 4.0- Analyse de l’opportunité 4.0

R&M professionals are typically the main drivers and beneficiaries of an RCM or similar reliability study at a facility. However, when you invite operations and other key business personnel to participate, we’ve found it often opens their eyes to M&R improvement opportunities and helps paint the picture for future joint improvement efforts. Organizations are then able to operate with the most efficiency, driving toward a world-class reliability program with plant-wide buy-in for the reliability improvement journey. This presentation will discuss a case study of a joint client and partner consultant approach of choosing a machine or line performing below desired performance levels. Using an RCM approach to improve maintenance strategies, the organization experienced reduced downtime and less labour reallocation and idle time, and gained many instant wins like increased visibility in the maintenance budget and increased collaboration between facilities.Presented at MainTrain 2018

This webcast will highlight Potash’s extensive implementation of mobile devices to support its business processes. Aligned Mobile Applications are now in use or being implemented at Potash’s Allan, Augusta, Aurora, Geismar, Lanigan, Lima, Rocanville & Trinidad sites. Potash has partnered with Viziya to develop a single integrated mobile app to meet its maintenance and supply chain business requirements, and Postash continues to deploy ‘out of the box’ apps from its Enterprise Resource Planning (ERP) system. Vendor mobile devices are now a commodity which provide a cost effective way to drive efficiencies. Importantly, apps are available across various platforms; hardware choices do not drive decision making when it comes to selecting the best tools for our business. If you are thinking about implementing a shift to mobile devices on the front lines, this will be a great opportunity to learn from the Potash experience.   Reviewer's comments;  Excellent presentation outlining how Potash Corporation of Saskatchewan has deployed a combination of technologies, enabled on mobile devices (tablets / laptops) integrated fully with their EAM and KPI monitoring systems. Author provides an overview of the situation "before" deployment, through the deployment (which took place over several years) to the "after" or current state. If you want to know what can be done and has been done, this is pretty leading edge stuff and well worth the time to listen.

Jeffboat is a company with a long history.  Originally named the Howard Steamboat Company, Jeffboat is America’s largest inland ship builder and has been manufacturing ships for over 100 years.  Jeffboat has built such famous ships as the Mississippi Queen, the General Jackson showboat and the Casino Aztar riverboat casino. Like most manufacturing firms, Jeffboat has an enormous amount of equipment stretched out over a shipyard that is over a mile in length that is needed to make its boats.  Also like many old-line manufacturing firms, Jeffboat has both equipment and employees who have been there for several decades. Overall, because of the size of the shipyard and age of the equipment, Jeffboat’s maintenance was used to working in reactive mode.  There was no CMMS software in place and equipment was put into numerous Excel spreadsheets.  In addition, it was often hit or miss whether the right parts were in the stores room and finding the right equipment often took maintenance technicians a significant amount of time.  There was no Scheduler/Planner and maintenance procedures were done informally and based on need at that particular moment.When implementing a maintenance management strategy, a critical component is the resistance to change. Whether it is the introduction of new software or a complete overhaul of the maintenance function, the process of change represents disruptive technology (Christenson, …). According to Christenson, most changes are really improvements on something old and the old paradigms can be used. However, there are changes that organizations need to make that disrupt the dominant paradigm, rather than sustaining it. These are disruptive technologies and make the old things less important or obsolete. The problem with these disruptive changes is that people are still applying the old paradigms to the new realities. They are trying, in a sense, to understand the car as nothing more than a carriage without horses.

Industrial maintenance has evolved from simple repair when it breaks to amazing predictable strategies. With these come the need of handling more data to enable better decision-making and effective work management. Unfortunately, we tend to forget who would feed this data into our sophisticated CMMS: people. Any EAM system is like a racehorse. It can help us to win the race — only if it’s well-fed, cared for, groomed, and trained properly; all these actions are done by people who need to understand how their functions are vital for the health of the horse and for the ultimate goal of winning the race. In asset management, people are very complicated assets, usually performing complex activities as part of a bigger picture, and CMMS/EAM systems are just the tools humans use to perform as intended; therefore, people should always be a priority. In this presentation, we’ll explore the evolution of CMMS and how human reliability is a key component for the success in the implementation and use of any software solution for EAM.Presented at MainTrain 2018

This webcast showcases the City of Ottawa’s journey to implement a state-of-the-art, leading edge technology solution for enterprise asset management to manage critical municipal infrastructure. Devesh Shah, a Program Manager, Asset Management Strategy ​at the ​City of Ottawa, will describes the 5-year journey, from concept to commissioning, the city’s successes, challenges and lessons learned through the implementation of IBM’s Maximo and replacement of legacy application. Learn how Ottawa’s experience of business transformation and customer service improved by integrating asset and work management systems with other corporate applications. Discover the change management strategies and process improvements that lead to develop consistency, reduce duplication of work, streamline asset management processes, improve planning and scheduling processes, provide better access to data and more opportunities to measure and forecast, and support stronger, more informed maintenance management and decision making.​

Operations management practitioners face several challenges in optimizing the usage of CMMS and AMS solutions. One of the critical tasks in an increasingly complex environment is ensuring that software solutions keep pace with legislative, productivity and efficiency based requirements. Participants in this session will see how operations management thinkers, among them management theorists and organizational behaviorists in particular, have introduced terms like 'big data', 'refresh' and 'disruptive management' in attempts to stimulate thinking around solution development. See how recent experiences from City of Toronto operating divisions with introducing software solutions illustrate the importance of documenting and validating specific and inter-divisional needs as 'beacons' for project management. Effective and efficient management of internal and external stakeholders requires documented artifacts that are constant throughout the project life cycle. Discover how the absence of such artifacts simply permits changes in scope, requirements and expectations.

Vibration condition monitoring programs play an important role in an organization's rotating equipment reliability and maintenance strategy.  While organizations may be in different stages of establishing their program, there are some common things to implement in order to get the greatest benefit from any program.  This workshop focusses on starting your program off on the right foot.  The workshop will use case histories to outline reasonable expectations, current vibration technology, and specific vibration standards for various industries.In addition to starting off on the right foot the success of a vibration condition monitoring program will depend on maintaining momentum.  This workshop will finish by addressing areas within the participants program where they can focus on improving the long term reliability of their assets instead of simply finding failures.

Vibration measurement has come of age in the last 20 years.  While the practice of continuous on-line monitoring of critical machines in the oil, gas, and petrochemical industries has been commonplace for several decades, it is only recently that companies who had been using intermittent data collection techniques are now embracing continuous monitoring.  This session will discuss that the new horizon for continuous monitoring is mobile equipment; draglines, shovels, bucket-wheel excavators, stacker-reclaimers, heavy haul trucks, are all equally important to production and just as critical as a gas compressor.  Participants will learn that, unlike stationary machinery, monitoring mobile equipment brings substantial challenges that must be addressed to ensure accurate, repeatable, and reliable data acquisition.  Rapid speed and load variations are just one element of the application.  The logistics of sensor mounting, cabling, network communications, and general serviceability bring unique complications to the task of monitoring these machines.  Ron will discuss these obstacles and present new solutions that have the potential to bring significant reliability improvements to large mobile equipment.